Do you ever send your sales representatives out as a collection agency?

When an account is 60-days past due, accounting takes a copy of the statement to the advertising sales manager and she or the sales representative call the past-due advertiser and put them on a "cash only" basis and try to encourage the customer to pay a portion of the past due with their cash payment for current advertising. The sales rep usually handles the first contact by telephone and occasionally makes a personal call on the advertiser. If not successful, the general manager gets involved and no further advertising is accepted.